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Helpie FAQ

[helpie_notices group_id=’285’/]

Getting Started

Woolen Wear

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    Uncategorized FAQ


  • Can we claim the Taxes on the products we buy?

    No, you can not claim the taxes. As StoreEla do not charge any taxes on the products their buyer purchase. But still you can show that in your personal purchase, as you do get the Invoice along.

  • Does StoreEla charges any taxes on the products we purchase?

    No, StoreEla does not charge any Taxes from you, so all our products are tax-free. And StoreEla is not liable to pay any of the GST/VAT on their sales to their customers so that they can claim the tax. The StoreEla only pays the taxes in their local jurisdictions as the products sold to International Borders are Tax Exempted.

  • Question & Answers Medicines.

  • What is the Expiry of the Medicines?

    The medicines and health supplements on our websites have 2 to 3 years of Expiry from the date of manufacturing. For descriptive means, you can get MFD over the product only.

  • Does these herbal medicines have any side effects?

    No herbal medicines do not have any side effects if taken as advised ( 1 to 2 Tablets/Intake in a day, once in the morning and once in the evening). We recommend taking medical products as prescribed by a doctor or product manufacturer.

  • When can I expect to see results?

    Since everybody has a different situation, we never know how long it will take for someone to achieve the results they are looking for. Customer feedback varies based on each person’s circumstance, making it very difficult to predict results.

  • What harm is there if I take too many of the supplements your sell?

    There is no harm in any herbal or Ayurvedic supplements you take as they are Ayurvedic. However, we allow you to take medicines and wellness supplements under prescribed dosage from the doctor, healthcare provider, and product dosage label. Consulting is important and recommended.

  • Why should I take the supplements you offer, and how are they different from other products sold online or at health food stores?

    StoreEla offers genuine and high-quality health supplements and medicines. We ensure to provide our customers with the best quality health and wellness supplements manufactured from trustable brands worldwide.

  • Question & Answer Electronic Goods.

  • What is the Guarantee/Warranty of the Electronic products?

    We do not offer a warranty on products you will purchase for us. As warranty gets void in international sales. Moreover, for product replacement, you need to send it to the mentioned StoreEla address in the condition it was received to avail the guarantee.

  • How to claim the guarantee of the products?

    If you ever need any help with the product. A faulty at the time of delivery or not working or getting any issues after some time. You need to return the product to us at our Registered address, and We will check and repair the product. Or if it is possible to replace the product, it will get replaced.

  • How do I buy a spare part from you for the electronic device or additional accessories?

    Explore StoreEla to check for the listed spare parts separately to purchase easily. Meanwhile, if you cannot find any of them, reach us. You can contact our customer care executives to help you with possible solutions. (Check the Contact Us Page for an E-mail or phone number).

  • Delivery

  • Do you provide Express Shipping? And do I have to pay anything for Fast Delivery?

    Yes, StoreEla offers Express Shipping, which is chargeable with USD 19 from customers. For more, you need to choose the same fast/express delivery option over the Checkout page.

  • Will I receive the Tracking Number (AWB No)?

    Yes, StoreEla offers customers a tracking code number and a live link to easily track the courier/package 24×7 easily. Once the product is dispatched, we will provide you with a tracking id in 24 hours.

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